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Blog - 3

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Netigate Insights
Working remotely in Sweden set to continue after the pandemic
Working remotely in Sweden set to continue after the pandemic

Working remotely in Sweden set to continue after the pandemic

Last Spring, we conducted our first working from home study in Sweden. How were people…

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Customer Satisfaction
Business New Year’s resolutions for 2021
Business New Year’s resolutions for 2021

Business New Year’s resolutions for 2021

Last year was challenging for many businesses. Whilst the problems of 2020 don’t automatically end…

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Netigate Insights
New Year, new surveys, new Netigate!
New Year, new surveys, new Netigate!

New Year, new surveys, new Netigate!

After almost two years of development and a six-month Beta-phase Netigate launches a new version…

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Customer Satisfaction
5 steps to high customer satisfaction during the holidays
5 steps to high customer satisfaction during the holidays

5 steps to high customer satisfaction during the holidays

The holiday season is one of the busiest times of the year for many businesses,…

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Human Resources
The ultimate guide to employee retention
 The ultimate guide to employee retention

The ultimate guide to employee retention

A company’s greatest assets are its employees. They are responsible for sales, marketing, strategy, and…

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Netigate Insights
Why Choose Netigate?
Why Choose Netigate?

Why Choose Netigate?

Insightful focus on customer care and providing tailored solutions Thousands of companies trust Netigate Over…

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Customer Satisfaction
The ultimate guide to customer churn
The ultimate guide to customer churn

The ultimate guide to customer churn

From the software user who doesn’t renew their subscription to the gym-goer who cancels their…

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Human Resources
Sophia Boleckis on culture transformation in business
Sophia Boleckis on culture transformation in business

Sophia Boleckis on culture transformation in business

  Sophia Boleckis is Director, Culture Transformation Lead at Wärtsilä. Passionate about people, culture, and…

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Customer Satisfaction
What is a good Net Promoter Score?
What is a good Net Promoter Score?

What is a good Net Promoter Score?

So you’re familiar with how Net Promoter Score (NPS) works, and you use it on…

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Human Resources
Working from home: Survey results on the new normal
Working from home: Survey results on the new normal

Working from home: Survey results on the new normal

During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and…

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Interview
Anne Glover on CEO leadership during the corona crisis
Anne Glover on CEO leadership during the corona crisis

Anne Glover on CEO leadership during the corona crisis

CEO of Amadeus Capital Partners, member of Court at the Bank of England, and board…

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Customer Satisfaction
How to stop NPS detractors in their tracks
How to stop NPS detractors in their tracks

How to stop NPS detractors in their tracks

If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…

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