Feedback tool selection: Does simple equal good?

We all know that feedback is important. And we all know that online surveys are…

Feedback tool selection: Does simple equal good?

Boomerang employees: The art of breaking up and getting back together again

On the job market, a new buzzword has hit the block: ‘Boomerang employees’ or ‘job…

Boomerang employees: The art of breaking up and getting back together again

A survey expert’s guide to open ended questions

There are many factors to consider when collecting feedback to ensure that you gather the…

A survey expert’s guide to open ended questions

Unlocking the benefits of survey-based recruitment 

Surveys can significantly improve the recruitment process for businesses. They provide a platform for gathering…

Unlocking the benefits of survey-based recruitment 

Open ended questions: Examples for better text analysis

With powerful AI tools like Text Analysis, it’s easier than ever to analyse open-text responses.…

Open ended questions: Examples for better text analysis

Custom CX benchmarks for maximum business success

Customer experience is an important part of a company’s success. By providing good experiences, businesses…

Custom CX benchmarks for maximum business success

Text Analysis for customer and employee feedback

Picture the scene: You’ve sent out a survey with open-text questions and now you’re sorting through…

Text Analysis for customer and employee feedback

CX Trends 2023: Customer retention and the role of feedback

People like to feel heard. As customers, this manifests itself as wanting the companies we…

CX Trends 2023: Customer retention and the role of feedback

The top marketing trends for 2023

The right marketing strategies are essential to any company’s success. An unpredictable economy, especially the…

The top marketing trends for 2023

Seminar feedback done right: 7 practical tips for training providers

Educational institutions rely on direct feedback from their training and seminar participants. That’s why many…

Seminar feedback done right: 7 practical tips for training providers

What is a closed feedback loop?

Closed loop feedback refers to when a company implements measures based on feedback from a…

What is a closed feedback loop?

How to measure employee experience ROI

Employees are the cornerstone of your company. Their engagement, loyalty, and work is what drives…

How to measure employee experience ROI