Feedback tool selection: Does simple equal good?
We all know that feedback is important. And we all know that online surveys are…
Boomerang employees: The art of breaking up and getting back together again
On the job market, a new buzzword has hit the block: ‘Boomerang employees’ or ‘job…
A survey expert’s guide to open ended questions
There are many factors to consider when collecting feedback to ensure that you gather the…
Unlocking the benefits of survey-based recruitment
Surveys can significantly improve the recruitment process for businesses. They provide a platform for gathering…
Open ended questions: Examples for better text analysis
With powerful AI tools like Text Analysis, it’s easier than ever to analyse open-text responses.…
Custom CX benchmarks for maximum business success
Customer experience is an important part of a company’s success. By providing good experiences, businesses…
Text Analysis for customer and employee feedback
Picture the scene: You’ve sent out a survey with open-text questions and now you’re sorting through…
CX Trends 2023: Customer retention and the role of feedback
People like to feel heard. As customers, this manifests itself as wanting the companies we…
The top marketing trends for 2023
The right marketing strategies are essential to any company’s success. An unpredictable economy, especially the…
Seminar feedback done right: 7 practical tips for training providers
Educational institutions rely on direct feedback from their training and seminar participants. That’s why many…
What is a closed feedback loop?
Closed loop feedback refers to when a company implements measures based on feedback from a…
How to measure employee experience ROI
Employees are the cornerstone of your company. Their engagement, loyalty, and work is what drives…
