Articles
Checklist – What to have in place before doing an Employee Experience survey
Employee Experience (EX) surveys matter. According to a Gallup 2017 study, only 15% of employees…
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The ultimate guide to product research in the age of customer experience
Product research – maybe you have been conducting it for years or it just seems…
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Why Choose Netigate?
Insightful focus on customer care and providing tailored solutions Over 3500 companies trust Netigate Over…
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Market research: the cornerstone of successful businesses
Market research — or a lack thereof — can make or break your business. It…
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Using customer experience surveys to investigate customer churn
Customer Experience (CX) surveys allow you to gather valuable insights into your business’s performance.…
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How to prepare a Customer Experience (CX) survey
Do you want to gather valuable feedback about how your customers perceive your business and…
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More Than Just A Number: Driving Change With NPS Surveys
Is the Net Promoter Score having a bit of a rough moment? It started when…
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How often should I run an employee engagement survey?
One question I often hear when working with Netigate customers or speaking at an event…
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Onboarding: an investment that helps employees thrive
Do you know what new employees think about your company? You may think you do…but…
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All you need to know about Customer Experience (CX)
If it seems like you’re hearing about Customer Experience (CX) all the time these days…
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Tailored Solutions A Focus For Netigate CFL In Germany
The Customer For Life teams in Germany are working hard to create the most valuable…
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The new Netigate interface- a sneak peek of the new start page
When it’s time to create a survey, you want to get it up and running…
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