Articles

Human Resources

Checklist – What to have in place before doing an Employee Experience survey

Employee Experience (EX) surveys matter. According to a Gallup 2017 study, only 15% of employees…

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Market Research

The ultimate guide to product research in the age of customer experience

Product research – maybe you have been conducting it for years or it just seems…

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Netigate Insights

Why Choose Netigate?

Insightful focus on customer care and providing tailored solutions Over 3500 companies trust Netigate Over…

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Market Research

Market research: the cornerstone of successful businesses

Market research — or a lack thereof — can make or break your business. It…

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Customer Satisfaction

Using customer experience surveys to investigate customer churn

  Customer Experience (CX) surveys allow you to gather valuable insights into your business’s performance.…

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Customer Satisfaction

How to prepare a Customer Experience (CX) survey

Do you want to gather valuable feedback about how your customers perceive your business and…

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Customer Satisfaction

More Than Just A Number: Driving Change With NPS Surveys

Is the Net Promoter Score having a bit of a rough moment? It started when…

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Human Resources

How often should I run an employee engagement survey?

One question I often hear when working with Netigate customers or speaking at an event…

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Human Resources

Onboarding: an investment that helps employees thrive

Do you know what new employees think about your company? You may think you do…but…

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Customer Satisfaction

All you need to know about Customer Experience (CX)

If it seems like you’re hearing about Customer Experience (CX) all the time these days…

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Netigate Insights

Tailored Solutions A Focus For Netigate CFL In Germany

The Customer For Life teams in Germany are working hard to create the most valuable…

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Netigate Insights

The new Netigate interface- a sneak peek of the new start page

When it’s time to create a survey, you want to get it up and running…

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