Scanning questionnaires: The ultimate how-to-guide for digitising your paper surveys

Digital surveys aren’t just the future— they’re dominating now. Yet there are still many pencil-and-paper…

Scanning questionnaires: The ultimate how-to-guide for digitising your paper surveys

How to conduct an employee survey: Your ultimate guide with expert tips

What exactly is an employee survey? What types of employee surveys are there? And what…

How to conduct an employee survey: Your ultimate guide with expert tips

What’s the link between EX and CX?

Though they are often considered as two separate entities, the link between customer experience (CX) and employee experience (EX) is undeniable.…

What’s the link between EX and CX?

6 surprising Netigate features: More than just a survey tool

At Netigate, we’re really proud of our 1,600+ customers who use our survey tool and…

6 surprising Netigate features: More than just a survey tool

What is quiet quitting and how does it impact businesses?

There's a new buzzword on the block: Quiet quitting. The workplace phenomenon that could indicate low employee engagement and satisfaction.

What is quiet quitting and how does it impact businesses?

5 good reasons to start your own patient feedback program today

No one understands healthcare better than patients. They are the ones who experience it first…

5 good reasons to start your own patient feedback program today

The employee experience mood barometer

Do you know how your employees are feeling today? What moods they’ve experienced while at…

The employee experience mood barometer

Double-barrelled survey questions & how to avoid them

In conversation, it’s easy to get excited and bombard people with double-barrelled questions. “Did you…

Double-barrelled survey questions & how to avoid them

5 steps to good customer service

Customers are the most important asset of every company, and you’re probably doing everything you…

5 steps to good customer service

How to work with 360 degree feedback: Definition, variations, and advantages

360 degree feedback has become a valuable staple in any effective feedback system. In this…

How to work with 360 degree feedback: Definition, variations, and advantages

Netigate is now ISO 27001 certified

Information security has always been a top priority for us at Netigate. Now we have…

Netigate is now ISO 27001 certified

Ordered, delivered, and forgotten? CX after a purchase

Customer relationships are everything these days. Companies can no longer trust that customers will remain…

Ordered, delivered, and forgotten? CX after a purchase