5 steps to good customer service
Customers are the most important asset of every company, and you’re probably doing everything you…
How to work with 360 degree feedback: Definition, variations, and advantages
360 degree feedback has become a valuable staple in any effective feedback system. In this…
Netigate is now ISO 27001 certified
Information security has always been a top priority for us at Netigate. Now we have…
Ordered, delivered, and forgotten? CX after a purchase
Customer relationships are everything these days. Companies can no longer trust that customers will remain…
Your guide to ISO 9001 and customer satisfaction surveys
No matter what industry you’re in or how big your company is, keeping your customers…
360 degree feedback advantages: Why leadership feedback is essential
Are you aware of the advantages of 360 degree feedback? In this article, you will…
How to successfully conduct employee interviews
An employee interview is a personal, systematic, and planned conversation between employee and manager. Conducted…
How to increase employee engagement: your ultimate guide with 10 tips
How do some companies always retain the best employees while other hiring managers struggle to…
5 tips on how to give constructive feedback
Giving and receiving constructive feedback is central to achieving positive change across a company. Given…
The ROI of employee experience
The last couple of years have served as a wake-up call for society and for…
How digital transformation can improve your customer experience (CX)
The digital sphere has become entrenched into our daily lives, from the ways we communicate…
How to drive engagement at work
Why is engagement at work important and how do you ensure that your engagement is…
