6 Tips for managing remote employees
The past year has shown us how we needed to adapt in our personal and…
5 digital trends for 2022
What will the future of digital development look like? The pandemic has undoubtedly accelerated the…
Netigate’s employee experience expert board
Netigate has assembled a brand new expert board consisting of external experts who will work…
Digital leadership and why you should care about it
The changes in our fast-paced, digital environment demand from us to constantly keep up and…
Getting started with customer surveys
As a company, it’s vital to know what your customers think about you. How else…
The Ultimate Guide to Voice of Customer (VoC)
How do you manage to stay ahead of your competition? How do you develop the…
Feedback as a service
When we think about business transformation, we often talk about strategic improvements. This means rethinking…
How to define, measure, and improve customer satisfaction
What is customer satisfaction, and why is it important for businesses to make it a…
The future of CX
This year, Netigate conducted a survey asking 70 CX professionals about their approach to customer…
How to use feedback software in event planning
Learn how survey software can be used as a tool for helping you in your event planning.
A quick guide to the Customer Effort Score (CES)
Do you know how easy customers find it to interact with your business? How quickly…
5 steps for using the power of feedback to improve your business
Let’s talk about the power of feedback. We can refer to it as ‘experience management’…
