Employee exit interviews are conducted by organisations when an employee leaves their job. The purpose of these interviews is to gather feedback from the departing employee about their experience with the company, including their reasons for leaving and any feedback they may have about the organisation's policies, practices, or management. This feedback is then used to make meaningful changes within the organisation and prevent negative feelings from spreading among current or future employees.

Exit interviews are typically conducted by a representative from the human resources department and involve a series of questions about the employee's job duties, interactions with colleagues and management, training and development opportunities, and overall job satisfaction. By providing departing employees with an opportunity to express their concerns or grievances, organisations can improve the work environment for everyone and reduce employee turnover.

The specific questions asked in an employee exit interview can vary depending on the organisation's goals and the employee's position and experiences. However, here are some common questions that can provide valuable feedback:

1. Why are you leaving the company?


2. What did you enjoy most about your job?


3. What did you like least about your job?


4. Did you feel supported by your manager and colleagues?


5. Did you receive enough training and development opportunities?


6. Did you feel valued and recognised for your contributions?


7. How would you describe the work environment and culture?


8. Do you have any suggestions for improving the organisation's policies or practices?


9. Would you recommend this company as a good place to work?


10. Is there anything else you would like to share about your experience with the company?

These questions can provide valuable insights into the employee's experiences, reasons for leaving, and suggestions for improvement. It's important to ask open-ended questions and encourage the employee to provide specific examples to support their feedback. Additionally, the interviewer should listen attentively, ask follow-up questions, and take notes to ensure that the feedback is accurately captured and can be used to make meaningful changes within the organisation.

There are a few key best practices that businesses should follow when asking employees to do exit interviews:

1. Timing: It's important to schedule the exit interview for a time that works well for the departing employee. This may be during their last week or two of employment, or it may be a few days after their last day.



2. Communication: Clearly communicate to the employee why you're conducting an exit interview and how the feedback they provide will be used. Be sure to emphasise that the feedback is valued and appreciated.



3. Confidentiality: Ensure the departing employee that their feedback will be kept confidential and that it will not negatively impact their employment reference or reputation.



4. Format: Consider the most appropriate format for the exit interview, such as in-person, virtual, or written. Choose a format that allows the employee to feel comfortable and able to provide honest feedback.



5. Questions: Use open-ended questions that allow the employee to share their thoughts and experiences in their own words. Avoid leading or biased questions that may influence the employee's responses.


By following these best practices, businesses can effectively and respectfully request employee participation in exit interviews, and gain valuable insights to improve their organisational processes and retain your top talent.

No! :) Our templates are free to use when you create a Netigate account. You can sign up for a free trial here to check it out. You'll find it under 'Templates' when you click 'Create a survey' on the login homepage!

No— there's more! Netigate is a complete solution and a survey tool for your employee and customer feedback needs. You can also carry out customer surveys and market research using our platform. You can read more about our solutions here.