Book a demo
Try for free

turn feedback
into results

Meet the leading European
Experience Management solution

Capture feedback from both employees and customers, understand what matters to them, and drive actions that increase your KPIs up to 3 times.

Book a demo
Try for free

Customer Experience

All surveys and feedback from other sources in one place. Increase NPS, CES, CSat, and more.

More about Netigate CX

Employee Experience

What drives employee satisfaction and engagement? Find out, take action, and increase retention.

More about Netigate EX

Consulting

Engage with our team of experts in your journey to deliver great experiences to customers and employees.

More about Netigate Consulting
image-41-1.png
image-2-1.png
image-3-1.png
image-41.png
image-3.png
image-2.png
Astrid
Circle
Continental
Huel
Lufthansa
Santander
Spotify
Travis_Perkins_logo-1
Travis_Perkins_logo
logo_netigate_os-1.png

New AI feature to help organisations better understand customer and employee feedback

We are taking feedback management to the next level with Ask AI. The new feature gives organisations – from banking to retail, telecoms, and more – clear answers from the feedback shared by their customers and employees.

Read more

What's in it for you:

  • Full GDPR compliance and ISO certified
  • Your data stored in EU servers
  • Get started in a few days

We wanted more than just survey capabilities.

We wanted something that could provide insights and add value.

Stephen Riley

Head of Operations

Read more
The Fibrus team showing the award for Customer Center of the Year 2023
GATHER FEEDBACK

Create any survey in a matter of minutes

Make continual, consistent improvements to delight your customers every step of the way.

  • Customisable templates to get you started right away
  • Distribute your surveys via email, phone, website, QR code, and more
  • Link survey data to your CRM, HR management system, or internal database
More about surveys
Generative AI

Find the right answer with our Generative AI

Make continual, consistent improvements to delight your customers every step of the way.

  • Get clear summaries from thousands of feedback to share in one click
  • Find answers from our GenAI, based on what customers and employees say in their feedback
  • Set AI filters to track feedback about specific topics across all sources
More about Generative AI
Analyse and understand

Understand what people truly care about

Make continual, consistent improvements to delight your customers every step of the way.

  • Have surveys and all sources of feedback (online reviews, support calls, chats) in one place
  • See what impacts your KPIs and by how much, so you can prioritise for maximum results
  • Share and take action to give your customers and employees exactly what they want
More about analytics

Learn more about experience management

Get more insights

Customer Churn Survey
Customer Churn Survey: What It Is, Why It Matters, and How to Reduce Churn with Feedback
Discover how churn surveys help reduce customer loss by revealing why customers leave and how to win them back.
Customer Service Team questions , what to ask
Customer Service Surveys: How to turn service feedback into great customer experiences
Discover how customer service surveys can improve customer experience. Learn how to craft effective surveys and turn feedback into actions.
Wordpress sizes-3-CX automation2
How to Automate Your Customer Experience Processes
Automating your customer experience can cut costs, reduce human error and improve customer satisfaction. Learn the best practices to improve
Screenshot 2023-10-18 at 11.05.44
The 8 drivers of employee engagement
At Netigate, we've combined our own experience with in-depth research to uncover what factors are actually driving employee engagement.
Wordpress sizes-4-Vis_analysing survey results
7 Ways to Boost Survey Response Rate Easily

Surveys are everywhere. Online stores ask customers to rate their purchases. Gas stations and convenience…

Customer Churn Survey
Customer Churn Survey: What It Is, Why It Matters, and How to Reduce Churn with Feedback
Discover how churn surveys help reduce customer loss by revealing why customers leave and how to win them back.
Customer Service Team questions , what to ask
Customer Service Surveys: How to turn service feedback into great customer experiences
Discover how customer service surveys can improve customer experience. Learn how to craft effective surveys and turn feedback into actions.
Wordpress sizes-3-CX automation2
How to Automate Your Customer Experience Processes
Automating your customer experience can cut costs, reduce human error and improve customer satisfaction. Learn the best practices to improve
Customer Experience Surveys Netigate
How to Create a Customer Experience Survey in 5 Steps
CX surveys can gather valuable feedback, improve customer satisfaction and drive business growth. Discover best practices for design, distribution and
post purchase surveys
Post-Purchase Surveys: How to Delight Customers After the Sale
Learn how to create effective post-purchase surveys that boost customer loyalty, reduce churn, and improve your CX strategy—step by step.
Wordpress sizes-2-How to Leverage Customer Experience Analytics
How to Leverage Customer Experience Analytics
Find out how customer experience analytics can help you understand your customers, increase customer satisfaction and drive business growth.
Wordpress sizes-11-Automated Surveys_Cover
Automated Surveys: Benefits, Challenges, and Implementation
Discover how automated surveys can enhance Customer Experience, save time, and drive data-driven decisions.

Netigate in action​

Book a demo and talk to a Netigate expert or try it out on your own with a free trial.

Book a demo
Try for free
Solutions
Get started
Products
Resources
Learn
Company

  Copyright © 2025 Netigate AB, Drottninggatan 25, 111 51, Stockholm, Sverige 

  Copyright © 2024 Netigate AB,
Drottninggatan 25, 111 51, Stockholm, Sverige

Give

every

voice

value