Double-barrelled survey questions & how to avoid them
In conversation, it’s easy to get excited and bombard people with double-barrelled questions. “Did you…
Your quick start guide to choosing a CX metric
Picture the scene: You’ve decided that you need to begin collecting customer feedback, but you’re…
How to use feedback software in event planning
Learn how survey software can be used as a tool for helping you in your event planning.
Survey question types: How and when to use them
The goal when conducting an online survey is to gain insights. But before you can…
Your guide to conducting a staff survey
Your employees have good attendance and seem happy in the office. That’s enough, right? Wrong. Read…
How to write a good survey introduction for email
Your survey introduction text is the first thing that your selected survey recipients will see.…
How to find the right survey template for your feedback needs
For first-time survey users, or those of you who want to save a little extra…
How to optimise your mobile survey: 6 best practices
A quality survey needs to be able to adapt to the technology its respondents use.…
A survey expert’s guide to open-ended questions
There are many factors to consider when creating a survey to ensure that you gather…
GDPR survey data: How do the regulations affect your surveys and research?
Today it only takes four letters to spread fear and panic among most companies: GDPR.…
How many questions should be asked in a survey?
When tackling your next survey, many don’t take the time to consider the core questions…
5 tested tips to increase survey response rates
No doubt you’ve heard the adage: “If you can’t measure it, you can’t improve it!”…
