Upcoming events

Netigate Academy: Level 3 (Digital reports)

In this course, you will learn how to create digital reports with Netigate and easily share results and insights with others, both inside and outside your organisation.

Online. Central European Time (CET).

Customer experience Employee experience Leadership
The secrets of a simpler strategy for happier employees and better business
The secrets of a simpler strategy for happier employees and better business

The secrets of a simpler strategy for happier employees and better business

Central European Time (CET) Join Harvard’s Felix Oberholzer-Gee to learn how eliminating strategic overload across your business can help you to create greater value for your employees and customers. Companies…

February 18, 2022 - 13:00
Online. Central European Time (CET).

Netigate Academy: Level 2 (Reporting)

In this course we take a deep dive into reporting with Netigate. This training session is suitable for both new and experienced users.

Online. Central European Time (CET)

Netigate Academy: Level 1 (Essentials)

Erik Terzi will walk you through designing effective surveys and distributing them via various channels using Netigate.

Online. Central European Time (CET)

Latest articles

Customer Satisfaction
5 digital trends for 2022
5 digital trends for 2022

5 digital trends for 2022

What will the future of digital development look like? The pandemic has undoubtedly accelerated the…

Digital leadership and why you should care about it

The changes in our fast-paced, digital environment demand from us to constantly keep up and…

Getting started with customer surveys

As a company, it’s vital to know what your customers think about you. How else…

Videos

Level 1: Netigate Academy

An introduction to using the Netigate platform
In this video, we give you an overview of the new Netigate platform and help you to get started with creating and distributing your surveys!

Length: 56 min

Level 2: Netigate Academy

In-depth: Reporting with Netigate
In this course we take a deep dive into reporting with Netigate. This training session is suitable for both new and experienced users.

Length: 48 min

Level 3: Netigate Academy

In-depth: Digital reports
In this video, we focus on how you can create digital reports directly in the platform and easily share results and insights with others, both inside and outside of your organisation.

Length: 29 min

Reports

How has employee loyalty developed from 2019-2021?

Employee loyalty study with data from 274 different companies and over 200,000 eNPS responses.

The future of CX

We asked CX professionals how they are working with customer experience in 2021 and what is in store for the future of CX.

How do Swedish employees want working from home to be handled after the pandemic?

We asked Swedish employees how they want their employer to handle working from home after the pandemic. This report details our findings.

eBooks

The top 5 customer feedback mistakes you’re making (and how to avoid them!)

The ultimate guide to creating a successful customer feedback strategy.

10 tips & tricks for creating a successful customer survey

Our feedback experts share their 10 top tips for getting the most out of your customer surveys.

10 tips on how online surveys can help you become a better marketing manager

10 tips to help marketing managers get valuable and actionable insights into their market and clients.