Knowledge hub
Upcoming events
How to keep your employees engaged in the age of AI
When management is delegated to algorithms in digital platforms, empathy and human connection are lost. In the age of AI, Big Data and Cloud, what can managers do to ensure…
July 6, 2023 - 14:00
The future of employee engagement: the latest employee insights and a first look at Netigate EX
Join us to hear key insights from our latest employee engagement study and get an exclusive look at our new engagement platform, Netigate EX. We’ll kick off this exciting session…
June 14, 2023 - 12:00
Latest articles
Building a SaaS brand with people at the heart
Get a preview into our new brand identity through our new employee engagement platform. Today,…
Text Analysis for customer and employee feedback
Picture the scene: You’ve sent out a survey with open-text questions and now you’re sorting through…
Loneliness at work: The what, the why, and how employers can help
If there is one topic in the workplace that is thankfully discussed more these days,…
Videos
Maximise CX success: How to overcome today’s customer experience challenges
Are you frustrated with the overwhelming amount of survey data, yet still struggling to extract meaningful insights and drive action? You are not alone. The implementation gap – the disconnect…
Length: 55 min
How to create a positive work culture
In this webinar Aurelie Litynski explores the why, what, and how behind creating a positive culture for employees at work. Netigate is joined by Aurelie Litynski, Happiness at Work expert…
Length: 61 min
Text analysis to automate and improve analysis of customers and employee surveys
Dr Jarle Hildrum from Telenor Group will share why and how Telenor uses Text Analytics to understand their collected feedback to create actionable insights.
Length: 59 min
Reports
The workplace of the future: If Swedes get to decide
In our latest report we have had a look at how Swedes handle remote working, their feelings towards returning to the office, and how they want the workplace of the future to look. The report also focuses on the question of age and how it may impact expectations and behaviours.
How has employee loyalty developed from 2019-2021?
Employee loyalty study with data from 274 different companies and over 200,000 eNPS responses.
The future of CX
Welcome to the 3rd edition of our Future of CX report, written by CX professionals, for CX professionals.
eBooks
Quick start guide to Text Analysis
Your guide to using Text Analysis in your customer and employee feedback processes. Download today to find out how Text Analysis can help you to work in a smarter, faster, and more cost-effective way.
How to succeed with feedback solutions
Practical examples from Netigate users. Learn how companies like Continental, Travis Perkins and the Astrid Lindgren Company are using our feedback solution.
360-degree feedback: Why leadership feedback matters
Support your managers with multi-faceted feedback. Help them to become aware of their impact, strengths, and areas for development.
