Knowledge hub
Upcoming events
How to create a positive work culture
In this webinar Aurelie Litynski explores the why, what, and how behind creating a positive culture for employees at work. In this 1-hour interactive webinar, we will be joined by…
March 7, 2023 - 12:00
Online.
Latest articles
The top marketing trends for 2023
The right marketing strategies are essential to any company’s success. An unpredictable economy, especially the…
Seminar feedback done right: 7 practical tips for training providers
Educational institutions rely on direct feedback from their training and seminar participants. That’s why many…
What is a closed feedback loop?
Closed loop feedback refers to when a company implements measures based on feedback from a…
Videos
Text analysis to automate and improve analysis of customers and employee surveys
Dr Jarle Hildrum from Telenor Group will share why and how Telenor uses Text Analytics to understand their collected feedback to create actionable insights.
Length: 59 min
Employee experience myths busted
EX expert Emma Bridger joins Netigate to debunk some myths about what makes for a great employee experience and demystify the science so you can focus on what works.
Length: 60 min
The secrets of a simpler strategy for happier employees and better business
Watch this recorded webinar with Harvard’s Felix Oberholzer-Gee to learn how eliminating strategic overload across your business can help you to create greater value for your employees and customers. Companies…
Length: 57 min
Reports
The workplace of the future: If Swedes get to decide
In our latest report we have had a look at how Swedes handle remote working, their feelings towards returning to the office, and how they want the workplace of the future to look. The report also focuses on the question of age and how it may impact expectations and behaviours.
How has employee loyalty developed from 2019-2021?
Employee loyalty study with data from 274 different companies and over 200,000 eNPS responses.
The future of CX report
We asked CX professionals how they are working with customer experience in 2022 and what is in store for the future of CX.
eBooks
How to succeed with feedback solutions
Practical examples from Netigate users. Learn how companies like Continental, Travis Perkins and the Astrid Lindgren Company are using our feedback solution.
360-degree feedback: Why leadership feedback matters
Support your managers with multi-faceted feedback. Help them to become aware of their impact, strengths, and areas for development.
CSAT, NPS, and CES: Your guide to choosing a CX metric
Your guide to choosing and using three essential customer experience metrics: CSAT, NPS, and CES.
