Learn how to analyse support conversations and CSAT data to uncover insights, resolve issues faster, and improve customer satisfaction.
May 22, 2025 - 16:00
Find out how customer experience analytics can help you understand your customers, increase customer satisfaction and drive business growth.
Discover how automated surveys can enhance Customer Experience, save time, and drive data-driven decisions.
Your survey has done its job and the answers have been collected. Now you're standing in front of the results ready to dig for new insights. It can feel a bit overwhelming at first glance, but don't worry – as soon as you get started you will find it quite easy (and probably both fun and a bit addictive too) and we are here to guide you through the whole process. So take a deep breath and jump into our five-step guide about how to become your company's survey analyser pro!
Webinar: Financial institutions have invested in Customer Experience—but has anything truly changed, or is it another broken promise?
Length: 59 min
Miten asiakaskokemus vauhdittaa liiketoiminnan kasvua? Liity webinaariin ja opi, miten asiakaslähtöisyys voi tuoda kilpailuetua ja sitouttaa asiakkaita!
Length: 49 min
Live Demo: Discover how 'Ask AI' transforms customer feedback into actionable insights. Join us to see AI-driven solutions in action.
Length: 42 min
Discover the latest European NPS benchmarks and actionable CX strategies to drive loyalty and business success in 2025
We surveyed over 150 people from around the world to analyze the state of AI Customer Experience this year 2024.
In our latest report we have had a look at how Swedes handle remote working, their feelings towards returning to the office, and how they want the workplace of the future to look. The report also focuses on the question of age and how it may impact expectations and behaviours.
HR metrics to know and use in your decision-making
The German Supply Chain Act, or Lieferkettengesetz, poses a significant challenge for many companies. Navigate this new law with the help of supplier surveys. Bonus: free templates.
7 practical tips for how you can get more from your survey results in less time.
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