Knowledge hub
Upcoming events
The future of EX
In The future of EX, three experts come together to discuss topical issues central to the employee experience. From inclusion and purpose, to employee engagement beyond the pandemic, this webinar…
April 22, 2021 - 15:00
British Summer Time. Online
Netigate Academy: Level 1 – Essentials
Netigate Academy online training sessions are designed specially for our customers. They’re a great way for you to learn more about the platform, ask questions, and get the most out…
RegisterLatest articles
Meet Mikkel Drucker, Netigate’s new CEO
Say hello to our new CEO, Mikkel Drucker. Mikkel has worked in the tech industry…
Working remotely in Sweden set to continue after the pandemic
Last Spring, we conducted our first working from home study in Sweden. How were people…
Working from home: Survey results on the new normal
During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and…
Videos
The future of CX
From managing CX to keeping up with its evolution, this webinar will be a source of inspiration for improving the customer experience at your business.
Length : 61 min
Play video
Your guide to Netigate’s new platform
The new Netigate platform is here! After two years of development and six months in beta, we are now launching our new and improved platform for all customers. You can…
Length : 112 min
Play video
The emotionally effective leader
What is emotional intelligence and why is it important for leaders in the 21st century to possess it? Emotional intelligence is a set of emotional and social skills that guide…
Length : 66 min
Play videoReports
The future of CX
We asked CX professionals how they are working with customer experience in 2021 and what is in store for the future of CX.
How do Swedish employees want working from home to be handled after the pandemic?
We asked Swedish employees how they want their employer to handle working from home after the pandemic. This report details our findings.
Working from home report: Flexible work is the new normal in Sweden
We asked 1,500 Swedes about working from home during the corona crisis. In this report, we share the results and insights we gathered and consider what they mean for the future of work.
eBooks
The top 5 customer feedback mistakes you’re making (and how to avoid them!)
The ultimate guide to creating a successful customer feedback strategy.
10 tips & tricks for creating a successful customer survey
Our feedback experts share their 10 top tips for getting the most out of your customer surveys.
10 tips on how online surveys can help you become a better marketing manager
10 tips to help marketing managers get valuable and actionable insights into their market and clients.