Last Spring, we conducted our first working from home study in Sweden. How were people…
Let’s talk about the power of feedback. We can refer to it as ‘experience management’…
Employee loyalty study with data from 274 different companies and over 200,000 eNPS responses.
We asked CX professionals how they are working with customer experience in 2021 and what is in store for the future of CX.
We asked Swedish employees how they want their employer to handle working from home after the pandemic. This report details our findings.
The ultimate guide to creating a successful customer feedback strategy.
Our feedback experts share their 10 top tips for getting the most out of your customer surveys.