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Employee satisfaction surveys for a happier, more productive workforce

The secret to more motivated and engaged employees? Ask them.

  • Understand factors impacting employee satisfaction.
  • Boost retention, hold on to top talent, and save costs.
  • Reduce the executive-employee disconnect in satisfaction.
  • Increase employee engagement.
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Netigate supports increased employee engagement through feedback in more than 1,600 organisations worldwide.

Selma_Netigate_Employee satisfaction

Satisfied employees are more engaged.

And with good engagement comes up to 23% more profitability and 18% more productivity. With the Netigate survey tool, you have everything you need to measure, track, and improve employee satisfaction across your business.

Why employee satisfaction matters

Better retention
Better retention
Happier employees are more likely to stay in their roles for longer, which is better for retaining talent and saving on recruitment costs.
Higher productivity
Higher productivity
Satisfied and engaged employees are up to 18% more productive in the workplace (Galup) than their disengaged counterparts.

Employees who are happy at work are more likely to be brand ambassadors, spreading positive word of mouth about the company.
Happier customers
Happier customers
Happiness can be contagious, with more satisfied and engaged employees leading to increased customer loyalty and engagement. Up to 10% higher! (Gallup).


Understand what makes your employees tick

Employee satisfaction surveys can look very different from company to company, but they all share the same goal: to ensure that employees are able to thrive in the workplace. Ultimately, they will help you to understand what your employees want and need to feel happy and able to do their best at work.
Employee experience templates_Netigate employee experience software


Create your own surveys from scratch, or get started with our templates

Our employee survey software has everything you need to build employee satisfaction surveys from start to finish. Creating your surveys is straightforward, with our intuitive drag-and-drop interface. Alternatively, you can choose from our ready-to-go collection of questionnaires.

How happy are your employees?

Try Netigate's survey software free for 30 days and get one step closer to discovering how satisfied your employees are.


Make sense of huge amounts of data in just a few clicks

Quick Analysis is part of the Netigate report function. It's a game changer for companies with lots of employees and lots of data. In just a few clicks, you can find out what your highest and lowest ranking questions are, get a segmented breakdown of your feedback, see how feedback has changed over time, and get instant series rankings and comparisons.
Employee satisfaction surveys with Netigate's insight experts.


Let us support you with your employee satisfaction surveys

At Netigate, we have internal insight experts who can give you a helping hand with your employee satisfaction feedback processes. From setup and implementation to analysis and action-planning, we're here to help you get the most out of your surveys.

The benefits of Netigate's employee satisfaction software

Secure & GDPR-compliant
Data security is our top priority. Your sensitive employee feedback data is safe with us. We are ISO 27,001 certified and GDPR compliant with servers in the EU, meaning you can safely gather your feedback online.
Expert support
We offer a global solution with local support and consultancy. Our in-house experts will guide you in asking the right questions and making data-driven decisions to improve employee satisfaction.
All in one place
Intuitive but powerful, the Netigate platform makes it easy to create, distribute and analyse employee surveys of all kinds. Start from scratch or use our expertly-crafted templates, and start improving your employees' satisfaction levels.
Integration friendly
With Netigate API, you can build custom data integrations that will adapt to your existing workflows. This allows you to save time and work smarter by automating employee surveys.
Reliable data collection
Did you know Netigate did one of the largest surveys in the world with over 6.5 million respondents? That requires stability, knowledge and capacity. We offer you a robust software that you can rely on even for advanced employee feedback projects.
Powerful analytics
With our eNPS software, you will gain thorough analysis and actionable insights. We help you to make data-driven decisions with confidence. There's loads of data out there, and we help you to make sense of it.

More inspiration for your getting started with employee satisfaction software

Employee engagement return on investment (ROI) calculator
With our Return on Investment (ROI) calculator, you can immediately see the value in investing in employee engagement and measuring employee satisfaction.
Note that shows how satisfied a employee is whit his jobb
How the Employee Satisfaction Index (ESI) works
The benefit of using the Employer Satisfaction Index (ESI) is to gather easy-to-measure feedback on how satisfied your employees are at work. In this article, we walk you through what the ESI is and how to use it.
Measuring employee engagement efficiently and continuously
How to improve your employee morale with employee engagement surveys and utilise the employee Net Promoter Score (eNPS).


Employee satisfaction is an all-encompassing term that refers to how happy and fulfilled a person is at work. It considers factors such as:

  • How happy are they with their job overall?
  • Do they feel fulfilled in their role?
  • Do they feel satisfied with their career development at the company?
  • Are they happy with their working conditions and level of safety?
  • Is the compensation received for the job satisfactory?
  • Employee satisfaction benefits both the individual and the company they work for. As individuals, it's important for us to feel fulfilled and safe at work in the long term -- a place where we spend a significant amount of our time. The happier we are, the more likely we are to be engaged, productive, and loyal to our company.

    Benefits to businesses include up to 23% more profitability and 18% more productivity when engagement is higher. Businesses with more engaged employees can also see up to 10% increased customer loyalty.
    Here are some example employee satisfaction survey questions that use a 5-point scale from 'Very satisfied' to 'Very dissatisfied' to gain valuable survey data.

    How satisfied are you with the following aspects of your employment?

    - Your relationship with your colleagues.
    - The working environment.
    - How meaningful you find your work.
    - The impact and importance of the work you do.
    - Development opportunities.

    In the Netigate platform, you can use the Matrix questions type to create this kind of question.
    The first step to improving employee satisfaction is listening to your employees. Of course, there are some general factors that are important to all of us across all kinds of businesses. However, the real difference will be made when you fine-tune your improvement efforts to the individual needs of your employees with insights from your survey results.

    Once you start collecting feedback from your employees, you can start to measure, track and improve satisfaction.

    For example:

    Metrics like the Employee Satisfaction Index (ESI) can be used as part of your employee survey process to quickly get an overview of how satisfied your employees are. If you track it at regular intervals, you can get a sense of initiatives or internal changes that could be impacting your score. You can then create bigger surveys, asking open-ended questions that allow employees to explain their scores. This will give you detail, quantitative data to understand the factors impacting satisfaction and work on improving them.
    The Employee Satisfaction Index (ESI) is used to measure how satisfied employee are at work. The score is based on three questions:

    1. How satisfied are you with your current workplace?
    2. How well does your current workplace meet your expectations?
    3. How close is your current workplace to the ideal one?

    Employees answer these questions on a scale from 1 to 10, where 1 is the lowest and worst rating and 10 is the highest.

    You can read more about the ESI here.

    Netigate is a complete solution and a survey tool for your employee and customer feedback needs. From your yearly employee reviews to automated customer service questionnaires, you can do it all with us. You can read more about our solutions here.

    Let us show you around!

    Find out what Netigate can do for you with a guided tour of our employee satisfaction software solution.