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Professional Services
Our Professional Services team is obsessed with the customer experience they deliver for one simple reason: the best technology means nothing if it’s not properly deployed.
Tell us your needs and our Professional Services team will work with you, on a one-to-one basis, to tailor a solution that creates the best value for your organisation.
Tell us your needs and our Professional Services team will work with you, on a one-to-one basis, to tailor a solution that creates the best value for your organisation.
Thousands of happy clients around the world!
Voice of Customer
Voice of Customer
Collect customer feedback in a smarter way, analyse data with ease, and act faster on the results. Netigate’s Professional Services team will get you up and running with an engaging Voice of Customer programme tailored to your organisation. Our team will take you from start to finish with plenty of insights along the way.
Voice of Employee
Voice of Employee
Employee engagement is a proven driver of revenue, quality, productivity and customer satisfaction. Let our experts take care of your feedback strategy, while you focus on making better decisions. We do the number crunching for you and serve up the core insights on a silver platter.
Research Consulting
Research Consulting
We know that you’re being asked to do more with less. With Netigate Professional Services, you can handle more research projects, right within your team. Let us be an extension of your team and we’ll help design your study, build your surveys, run your projects, and report in a format that fits your needs.
Selma and Carl from Netigate’s Sales team
Expert support with your feedback projects
Our Professional Services team tailors solutions to our customers and provides them with tools to collect, analyse and improve their results with Netigate. They are passionate about the customer experience they deliver, for the simple reason that the best technology means nothing if not used properly.
We tailor solutions to give your organisation valuable insights.
With a team of market researchers and statisticians, we offer a powerful blend of insights and expertise on implementation. We make difficult problems easy.
We tailor solutions to give your organisation valuable insights.
With a team of market researchers and statisticians, we offer a powerful blend of insights and expertise on implementation. We make difficult problems easy.
This is how we can help
1. Setup
Kick-off Workshops,
survey design, and
survey development
survey design, and
survey development
2. Implementation
Questionnaire setup,
address management,
background variables
address management,
background variables
3. Execution
Dispatch,
field monitoring
field monitoring
4. Analysis
Data analysis,
reporting
reporting
5. Communication
Presentation of results,
'Train-the-Trainer' workshops
'Train-the-Trainer' workshops
6. Actions
Action-planning workshops,
follow-up of the measures,
advice on further research concepts
follow-up of the measures,
advice on further research concepts
Full service. Full confidence.
Our experts from Professional Services will give you full support in your first research project. They are there for you in every phase of the project - from the design of the questionnaire to the communication of the results.
During each step, you will get to know Netigate better and gain valuable insights. This means that you later on will be able to carry out research projects on your own.
During each step, you will get to know Netigate better and gain valuable insights. This means that you later on will be able to carry out research projects on your own.
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Managed Services
Get up to 20 hours of exclusive access to our research department and their managed services when you sign up to Netigate. You will get access to a team of experts who can support you during specific steps or take responsibility for the entire research project, in close collaboration with you.
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Expert support and feedback solutions
Conduct your research on your own via the Netigate platform or let our experts support you. We can help you with individual steps or throughout the entire feedback process.
What our customers say about us:
Secure & GDPR-compliant
Your data is safe with us. Personal data and IT security is our top priority. We are GDPR compliant with servers in the EU, allowing you to create ISO 9001 surveys and safely gather your feedback online.
Expert support
We offer a global solution with local support and consultancy. Our in-house experts will guide you in asking the right questions and making data-driven decisions.
Easy-to-use
Powerful but intuitive, the Netigate platform makes it easy to create, distribute and analyse surveys. Start from scratch or use our expertly-crafted templates, and then reach your audience on their terms.
Integration friendly
With Netigate API, you can build custom data integrations that will adapt to your existing workflows. This allows you to save time and work smarter by automating feedback.
Reliable data collection
Did you know Netigate did one of the largest surveys in the world with over 6.5 million respondents? That requires stability, knowledge and capacity. We offer you a robust software that you can rely on.
Powerful analytics
We provide robust analysis and actionable insights. Understand what to prioritize, we help you make data driven decisions and act on insights. It is loads of data out there, we help you make sense of the data.
Get started with Netigate Professional Services
Your needs are unique. We have the expertise to support you. Our team will help you tailor a feedback program and much more. Contact us today and we will tell you more!
