With the help of dynamic tools like Netigate, HR departments have direct access to feedback and can save time usually spent on manual input. The completed evaluation, including the raw data, is then used to improve and adapt training programs. Both companies and participants appreciate the direct, positive impact of their feedback.
We believe that by using Netigate, as the platform for running engagement surveys, that our colleagues are now more honest with their feedback, as the fear of anonymity has been removed, therefore we have more tangible data to make decisions with. In addition, our participation rates have increased, meaning more people are having their say.
Working with insight-based measures to improve our customer ratings is both important and exciting. We can now make relevant changes as we actually have knowledge