Good customer service is attractive. It helps you to maintain your customers and reputation. Measure your customer interaction performance with Netigate's customer service surveys.
Good customer service is critical to the overall success of a business. Customer service surveys allow you to gain important insights into your company’s performance, and learn how to meet and exceed expectations.
Did you want to reach Netigate’s customer service team?
Our intuitive drag-and-drop interface lets you easily create or customise surveys without prior experience.
Reach your audience on their terms. Send surveys via email, SMS, links, API or with individual logins. All of this is possible in the same smart interface.
Netigate is designed to work—and look good—on multiple mobile platforms. Surveys can also be customised to align with your company branding and colours.
Easily sort data with filters of your choice, before sharing custom reports with your colleagues. They can even view reports in real time.
Our customer service questionnaire contains a set of questions that have been put together by our experienced research consultants. It covers what most companies want to find out from a customer service survey.
It helps you to get started today and the questions can, of course, be adjusted in order to meet your organisation’s specific needs.
Collect feedback and analyze it in our intuitive dashboard to find out how your support agents are performing and what can be done to improve the teams’ overall efficiency.
“Netigate helps us to find out what worked well at events and what we need to optimise. This enables us to increase the satisfaction of our customers and our employees, and to improve our processes”
We take your security seriously, with full GDPR compliance and servers based in the EU.
Our in-house team of insight consultants offers continuous support and expertise.
Powerful but intuitive, with insights and reports available at the click of a button.
Netigate API and custom-developed add-ons make integration easy.