Netigate (Net= Internet, Igate=Investigate) is the leading European provider of cloud-based services for online surveys that are primarily used for voice of customer, employee performance and market research.
We help organisations gain valuable insights, make better business decisions and improve processes.
Our clients range from small organisations to global companies in all industries, including many leading companies around the world such as Electrolux, Ericsson, Vodafone, E.ON and Schenker Deutschland AG.
Feedback is a vital and integral part of the customer and employee experience. We believe that asking customers and employees for their opinions is in itself a good thing, and with the help of digital technology it’s becoming an integral part of every successful organization that wants to attract and keep both customers and employees.
For respondents, the possibility to make their voices heard means surveys now complement the traditional democratic ways of influence. Online surveys create in this way new possibilities for people to affect their world, in both big and small ways. We believe that asking customers and employees for feedback will be a fully integrated part of our clients’ communication process and a vital part of the total customer and employee experience.
Everything we do, aims to help our customers to become better at what they do!
In order to do that our clients need to know and understand their customers and employees. By gaining feedback and transforming that into actionable insights we believe you have a better chance of becoming a great company.
For us at Netigate, the only way to stay in business in the long run is to create value for our customers, every day. We strive to have happy customers who not only regard Netigate as just a survey and insight platform but rather a partner where there is a clear value in using our products and services.
We stick to a few but for us very important things:
- Always strive to exceed expectations and to deliver high value to our customers
- Delight both customers and users. Hence, a ridiculous amount of focus and resources go to the user experience.
- Have confidence in what we do, yet always stay humble. We know that we are not better than what our customers say we are.
It is straight forward, it is very fun and we are building a fantastic company together. We hope you will join us on our journey as employee, customer or partner.
Senior VP, Marketing and Product
Astrid van den Brink Erlandsson
Head of Professional Services
Head of Customer Service
Head of Talent Acquisition
Netigate has since the company was founded been awarded with and nominated for several business trophies and recognitions for company growth, innovative capacity and successful entrepreneurship. We are happy and proud of these awards as a confirmation for doing a great job.