Netigate helps you to understand customers and employees

Solutions
Software
- Single sign-onLog in to multiple systems with one password.
- Website feedback widgetEmbed a survey into your website for easy feedback.
- APICreate intelligent and automated feedback flows.
- Embedded questionsAdd an interactive survey question to emails.
- Two-way SMSSend surveys and get responses via SMS.
Plans
Case studies
Knowledge hub
- BlogFrom thought leadership, to tips and trends, the Netigate blog has everything you need to stay informed.
- EventsCheck out our upcoming online events and register your attendance.
- eBooksGet in-depth insights into CX, EX, and answer all of your feedback questions with our original eBooks.
- ReportsDownload original Netigate reports to get insights, analysis, and data into current VoC and VoE topics.
- BrochuresInterested in what Netigate can do for you? Check out our brochures for a guide to our most interesting offerings.
- Customer educationA collection of training videos and other useful information for our customers.
About us

We support you with:

Customer experience

Netigate is the solution you need to perform everything from customer satisfaction surveys, to NPS calculations and event evaluations.

Employee experience

Employee experience encompasses everything that employees experience at work, and is a major factor in engagement and happiness.

Market esearch

Market research forms the basis for strategic decisions in your company and helps you to stay informed and ahead of the competition.

Release the full potentialin people and organisations through feedback

We believe that feedback is essential for progress at both an individual and company level. Successful people and organisations put feedback at the center of their decision making. To adapt and grow, listening to your employees and customers is essential.

Netigate was founded in Stockholm in 2005, and is now an international company with thousands of customers worldwide. Our ultimate goal is to enable businesses to understand their two most important assets: their employees and their customers.

With our powerful platform, you can tune into the voice of the customer and the voice of the employee. Feedback management is what we do best— it's in our DNA.

Netigate in numbers

We are a global company providing thousands of users with insights daily

1700+

Happy customers across the world.

3

Offices in Stockholm, Oslo and Frankfurt.

130

Employees working in sales, tech, marketing, and admin, from a variety of different backgrounds.

Milestones

2020:

Netigate receives great feedback from users and becomes a G2 Crowd High Performer.

2020:

Our support team receives a Stevie Award for their excellent service to our customers.

2019:

We receive the award 'MästarGasell' from Dagens Industri.

2018:

Netigate's growth accelerates: We surpass 100 employees.

2014:

We launch an upgraded product with many new features.

Customer satisfaction survey Netigate platform

2012:

Netigate works with a customer to conduct one of the world's largest surveys with 6.5 million respondents.

2011:

Netigate is named 'Super Company of the Year' by Business of the Week.

2010:

Netigate opens operations in Norway with a new office in Oslo.

2009:

Netigate opens operations in Germany with new offices in Wiesbaden and Berlin.

2007:

Netigate is characterized as a fast-growing tech company in Sweden by 'Deloitte Technology Fast 500 Sweden'.

2005:

Netigate establishes strong foundations through a customer experience project with Electrolux. The result of the project was a SaaS product...

How it all started

Meet our co-founder Gustaf Ekelund

In 2005, Netigate was founded by four friends around a coffee machine in Stockholm. Gustaf Ekelund was part of that group. One day, a customer asked the team to develop software to collect feedback from employees and customers, and Netigate went from consultancy firm to software company overnight.

We have always been customer obsessed, but developing software to give customers and employees a voice made that obsession stronger. The values that we established then are the same that we still cherish today: We are passionate about releasing the full potential in people and organisations through feedback.