Analysing Survey Results: A Step-by-Step Guide to Drive your Business

Your survey has done its job and the answers have been collected. Now you're standing in front of the results ready to dig for new insights. It can feel a bit overwhelming at first glance, but don't worry – as soon as you get started you will find it quite easy (and probably both fun and a bit addictive too) and we are here to guide you through the whole process. So take a deep breath and jump into our five-step guide about how to become your company's survey analyser pro!

Analysing Survey Results: A Step-by-Step Guide to Drive your Business

2025’s Best Customer Experience Conferences You Can’t Miss

We've listed the best Customer Experience Conferences to attend in 2025. Check out our selection of CX and CS events globally.

2025’s Best Customer Experience Conferences You Can’t Miss

How to Create Compelling E-commerce Surveys

Using information from e-commerce surveys enables you to see patterns that eventually will help you predict what your customers want.

How to Create Compelling E-commerce Surveys

Creating and Enhancing Your Customer Engagement Strategy

Find out how you can create and enhance customer engagement strategy for your business with these step-by-step guide.

Creating and Enhancing Your Customer Engagement Strategy

Customer Experience in Telco: Enhancing Telecom CX 2025 and Beyond.

Discover and lean how telecom companies can enhance customer experience in 2025 and beyond to stay ahead in a competitive market.

Customer Experience in Telco: Enhancing Telecom CX 2025 and Beyond.

How to turn your customer feedback into strategic opportunities 

Enhance your customer experience by leveraging customer feedback and turning it into opportunities, and grow your business.

How to turn your customer feedback into strategic opportunities 

Customer Experience trends 2024 – What can you expect?

A multitude of factors shape positive customer experiences, ranging from skilled sales and marketing teams…

Customer Experience trends 2024 – What can you expect?

9 essential survey templates you need to conduct a successful online or in-person event

Read on to find out how you can leverage the power of feedback during each…

9 essential survey templates you need to conduct a successful online or in-person event

Total Experience in Practice: The Roadmap to Seamless Customer and Employee Experiences

Many companies are still working to improve their customer experience or employee experience. But it…

Total Experience in Practice: The Roadmap to Seamless Customer and Employee Experiences

Customer experience trends in 2023

In the spring of 2023, Netigate conducted a survey asking 81 CX professionals about their…

Customer experience trends in 2023

Loneliness at work: The what, the why, and how employers can help

If there is one topic in the workplace that is thankfully discussed more these days,…

Loneliness at work: The what, the why, and how employers can help

A practical guide to sentiment analysis tools for business

We take you through some key applications of sentiment analysis and share practical tips for how you can use it to analyse your survey results. 

A practical guide to sentiment analysis tools for business