No one understands healthcare better than patients. They are the ones who experience it first…
Customers are the most important asset of every company, and you’re probably doing everything you…
No matter what industry you’re in or how big your company is, keeping your customers…
Giving and receiving constructive feedback is central to achieving positive change across a company. Given…
The digital sphere has become entrenched into our daily lives, from the ways we communicate…
Picture the scene: You’ve decided that you need to begin collecting customer feedback in a…
The past year has shown us how we needed to adapt in our personal and…
What will the future of digital development look like? The pandemic has undoubtedly accelerated the…
The changes in our fast-paced, digital environment demand from us to constantly keep up and…
As a company, it’s vital to know what your customers think about you. How else…
How do you manage to stay ahead of your competition? How do you develop the…
This year, Netigate conducted a survey asking 70 CX professionals about their approach to customer…
