If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…
From trade fairs to workshops, many in-person events are currently being postponed or cancelled. In…
In this article, we’ll look at how you can measure and improve your customers’ experience…
This year, Roland Flaig was awarded the title of Health Promotion Manager 2020 by the…
Tom Nyman is the Chairman of the Board at Netigate, here speaking about the coronavirus crisis.
Coordination and clarity have never been more important. In this article, we speak with Thomas Nyström, CEO at Netigate, about how he is now adapting to leading and managing his employees in light of recent events.
Customer Experience surveys allow you to gather valuable insights into your business’s performance. Whether you’re…
Is the Net Promoter Score having a bit of a rough moment? It started when…
In the last few years, customer experience (CX) has become the buzzword and focus of marketing…
So you’re familiar with how Net Promoter Score (NPS) works, and you use it on…
With the aim to become a Norwegian market leader in online survey software and market…
The Net Promoter Score (NPS) is one of the most popular measurements for assessing customer…
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