Which companies are the most prosperous ones? Those that deliver great customer service! Studies consistently…
Businesses put in such a huge effort to try and win over new customers that…
Avoid unnecessary costs of bad customer service Costs are a given in any business. While…
There many assets a company needs to consider, but your two most valuable ones are…
The Net Promoter Score explained in a few words NPS or Net Promoter Score is…
Customer service quality – High customer churn and low customer satisfaction are killers for any…
We all know how devastating it is to be dumped. When dumped by a partner,…
Survey software Whatever your field, there is a good chance that you will at some…
Regardless of who you ask, you are likely to get the same reply. All great…
Running a successful business has to do with relationships, professionalism and the ability to accept…
A friend of mine recommended this nice little café. So I went there the other…
Many of us tend to bury our heads in the sand when things aren’t going…
