Find out what your customers really think

Netigate's customer satisfaction survey solution helps you to improve satisfaction, boost loyalty, and increase sales.

NPS Laptop Phone customer

We help organizations make informed decisions

Customer Experience Software

Guided by feedback

How can we make our customers happy if we don't actually know what they want?

Gathering feedback from your customers will give you the insights you need to increase keep them satisfied and keep them coming back.

One solution for all your feedback needs

Create a survey with Netigate
CREATE
Start from scratch or use a template. Our intuitive interface lets you easily create surveys without prior experience.
Survey form
SEND
Multiple distribution methods. Reach your audience on their terms. Send surveys via email, links, API or with individual logins.
browser
ASK
Responsive, attractive, and flexible design. Netigate is designed to work— and look good— on multiple mobile platforms.
eNPS and NPS with Netigate_Platform screenshot
ANALYZE
Turn data into insights. Easily sort data with filters of your choice, before sharing custom reports with your colleagues.

Other customer experience solutions

Netigate_Esther

Choose from our expertly-crafted survey templates, or build your own customer surveys from scratch.

Net Promoter Score (NPS)
Measure loyalty. Easily track your progress. Predict growth.

Customer service
The quality of customer service can make or break your business.

Churn management
Insights into why customers leave can help you to make others stay.

Begin your feedback journey with Netigate

Continental



“Netigate helps us to find out what worked well at events and what we need to optimise. This enables us to increase the satisfaction of our customers and our employees, and to improve our processes”

Helping you build strong relationships

SECURE
We take your security seriously, with full GDPR compliance and servers based in the EU.
PERSONAL
Our in-house team of insight consultants offers continuous support and expertise.
USER-FRIENDLY
Powerful but intuitive, with insights and reports available at the click of a button.
ADAPTABLE
Netigate REST API and custom-developed add-ons make integration easy.

Book a demo

Find out exactly what Netigate can do for you with a guided tour of the platform. A friendly Netigate expert will be in touch to discuss your needs and give you a quick demonstration on how you can benefit from Netigate.

Fill out the form and we will get in contact with you shortly.

Inspiration from Netigate

Customer satisfaction: The road to success
What's the big deal with customer satisfaction? Click below to find out.
4 great ways to improve your customer satisfaction
1. Treat every customer as if they were a VIP
Give every customer the same excellent treatment as you would like to receive yourself.
All you need to know about Customer Experience (CX)
Your guide to understanding what the customer experience is and how you can improve it.