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FEATURES
See what’s included in our powerful insight platform
OUR OFFERINGSCORE
Powerful Online Survey Software designed for smaller teams and business professionals.
+ Up to 5 Users
+ Real time results
+ Automated reporting
+ Unlimited Responses
+ Unlimited Design Templates
+ Smart Survey Logic
+ Insightful Reports
FREE ACCOUNT
Learn more about Professional
PROFESSIONAL
Enterprise-grade Survey Software designed for large businesses.
EVERYTHING IN PROFESSIONAL, PLUS:
+ API Integration
+ Extended Survey Logic
+ Automatic email follow-ups
+ User & Folder Management
+ Surveys & reports available in multiple languages
+ Track geo-location
+ Two Way SMS functionality
+ Embedded Email Survey
+ Managed Services
FREE ACCOUNT
Learn more about Enterprise
ENTERPRISE
Enterprise-grade Survey Software designed for global corporations.
EVERYTHING IN ENTERPRISE, PLUS:
+ Up to 50 Users
FREE ACCOUNT
Learn more about Global
WHAT’S INCLUDED
Basics
Professional | Enterprise | Global | |||||
|---|---|---|---|---|---|---|---|
| License Duration | 24 months | 24 months | 24 months | ||||
| No. of Accounts | 1 | 1 | +10 | ||||
| No. of System Administrators | 1 | 1 | 1 | ||||
| No. of System Users including Administrator | 5 | 5 | +50 | ||||
| Additional users | ✓ | ✓ | ✓ | ||||
| Data ownership (Servers located in Sweden) | ✓ | ✓ | ✓ | ||||
| SSL encryption | ✓ | ✓ | ✓ | ||||
User interface languages: English, German, Swedish, Norwegian, Danish, Finnish, French, Italian, Spanish, Dutch, Polish | ✓ | ✓ | ✓ |
User Management
Professional | Enterprise | Global | |||||
|---|---|---|---|---|---|---|---|
| Possibility to manage users | ✓ | ✓ | ✓ | ||||
| Netigate Design Editor – ability to create multiple design templates | ✓ | ✓ | ✓ | ||||
| Custom logo in account and surveys | ✓ | ✓ | ✓ | ||||
| Possibility to customize graph colors (account level and survey level) | ✓ | ✓ | ✓ | ||||
| Advanced in-tool search (surveys and respondents) | ✓ | ✓ | ✓ | ||||
| API integration ability | ✖ | ✓ | ✓ | ||||
| Ability to create and manage account folders | ✖ | ✓ | ✓ |
Support & Training
Professional | Enterprise | Global | |||||
|---|---|---|---|---|---|---|---|
| Technical support by e-mail or phone | ✓ | ✓ | ✓ | ||||
| Free access to Netigate Community, Webinars, Help Center and User Guides | ✓ | ✓ | ✓ | ||||
| Netigate Academy Level 1 – Training | Available | Available | Available | ||||
| Netigate Academy Level 2 – Methodology | Available | Available | Available | ||||
| Netigate Academy Level 1 – On demand | Available | Available | Available |
Build & Publish
Professional | Enterprise | Global | |||||
|---|---|---|---|---|---|---|---|
| 12 Essential question types (radio, matrix, media, slider etc.) | ✓ | ✓ | ✓ | ||||
| Question weighting | ✓ | ✓ | ✓ | ||||
| Magic import (Import surveys easy with copy & paste) | ✓ | ✓ | ✓ | ||||
| Distribution possibilities: e-mail, SMS, Link, QR-code, Logins | ✓ | ✓ | ✓ | ||||
| Validator (date, numerical, e-mail) | ✓ | ✓ | ✓ | ||||
| Require answer completion | ✓ | ✓ | ✓ | ||||
| No. of languages for survey interface | >65 | >65 | >65 | ||||
| Randomization of questions and response alternatives | ✓ | ✓ | ✓ | ||||
| Integration of panel providers for marketing research | ✓ | ✓ | ✓ | ||||
| Pre-made surveys – NPS, customer, employee and market research | ✓ | ✓ | ✓ | ||||
| Possibility to copy surveys | ✓ | ✓ | ✓ | ||||
| Possibility to add incentives for respondents | ✓ | ✓ | ✓ | ||||
| Unlimited no. of surveys | ✓ | ✓ | ✓ | ||||
| Unlimited no. of dispatches | ✓ | ✓ | ✓ | ||||
| Unlimited no. of questions in surveys | ✓ | ✓ | ✓ | ||||
| Count correct answers (quiz) | ✓ | ✓ | ✓ | ||||
| Set maximum response time | ✓ | ✓ | ✓ | ||||
| Basic survey logic (Jump to) | ✓ | ✓ | ✓ | ||||
| Extended survey logic (Hide, Show, Notify, Go to url) | ✖ | ✓ | ✓ | ||||
| Distribution: Embedded question | ✖ | ✓ | ✓ | ||||
| Distribution: Feedback station | ✖ | ✓ | ✓ | ||||
| Surveys & reports available in multiple languages | ✖ | ✓ | ✓ |
Analytics
Professional | Enterprise | Global | |||||
|---|---|---|---|---|---|---|---|
| Real time result | ✓ | ✓ | ✓ | ||||
| 20 different chart types | ✓ | ✓ | ✓ | ||||
| Report possibilities: web report, PDF, PowerPoint, Excel, Raw data, SPSS | ✓ | ✓ | ✓ | ||||
| Save and share result functionality | ✓ | ✓ | ✓ | ||||
| Analysis functionality: standard deviation, filtering, break-down, compare groups and add series | ✓ | ✓ | ✓ | ||||
| Customized PowerPoint template | ✓ | ✓ | ✓ | ||||
| Switchable & editable charts in web report | ✓ | ✓ | ✓ | ||||
| Statistical default numbers: average, standard deviation, NPS, eNPS, CSI, ESI | ✓ | ✓ | ✓ | ||||
| Word cloud for free text analysis (blacklist, categorize, exclude&include) | ✓ | ✓ | ✓ | ||||
| Standard Dashboard creator | ✓ | ✓ | ✓ | ||||
| Answers per day | ✓ | ✓ | ✓ | ||||
| Drop-off frequency | ✓ | ✓ | ✓ | ||||
| Average response time | ✓ | ✓ | ✓ | ||||
| Improvement matrix | ✓ | ✓ | ✓ | ||||
| Mobile- vs. desktop users | ✖ | ✓ | ✓ | ||||
| Track geo-location | ✖ | ✓ | ✓ | ||||
| Multiple PowerPoint templates | ✖ | ✓ | ✓ | ||||
Managed Services
Professional | Enterprise | Global | |
|---|---|---|---|
| Netigate Implementation Onboarding including best practises to implement Netigate platform within your organization to maximize its full potential. | ✖ | ✓ | ✓ |
| Enhancement Management Managed Services provide you with a team of Netigate experts who will help you create a strategic roadmap and consult you on an ongoing basis on your processes and potential improvements. | ✖ | ✓ | ✓ |
| Strategic Advising Proactive consultation, to ensure your organization is getting the most out of its Netigate solution. | ✖ | ✓ | ✓ |
| Survey Assistance Support for advanced survey projects or during busy periods, including survey preparation, review of questions, set up of advanced logic and automatic notification. | ✖ | ✓ | ✓ |
| Distribution Support Expert support for respondent administration and preparation of background data. | ✖ | ✓ | ✓ |
| Analytics Support Report management and advanced report building. | ✖ | ✓ | ✓ |
| Branded Survey Designs Professionally branded survey designs tailored for your organization. | ✖ | ✓ | ✓ |
| Tailored Training Training designed to meet your company’s specific needs. | ✖ | ✓ | ✓ |
| Technical Assistance Technical support to optimize your company´s feedback processes, including set up of pop-ups, iFrames and technical know-how to API integration. | ✖ | ✓ | ✓ |
| Data Analysis Guided data analysis, e.g. correlation analysis, regression analysis, conjoint analysis. | ✖ | ✓ | ✓ |
| Panel Research Direct access to professional researchers, combined with highly recruited panels (25 000 000 registered consumers, from over 80 countries) | ✖ | ✓ | ✓ |
The above gives your organisation up to 20 hours exclusive access to our research department. Non-accruable hours.
TRUSTED BY OVER 2,500 COMPANIES AROUND THE WORLD
“Netigate enables us to conduct engagement surveys fast and easily and share the results within the whole company for immediate action.”
– Mirko Schüssler, Employer Branding and Recruitment Marketing
FREE ACCOUNTQuestions? We have the answers!
If you have questions about our solutions, license models or are interested in a custom solution fitting your needs. Our sales representatives are glad to help!
+44 (0)20 70 97 03 75
