The Connection: Net Promoter Score (NPS) – Value – Revenue
Key points: Using Market Research and NPS to reveal and evaluate the voice of customers.…
Your employees not as happy as they ought to be? – Improve employee satisfaction
Although it goes without saying, happy employees are more productive than those who are not…
Employee Engagement Questionnaire
-A way to find out how engaged your employees really are! It´s going so well…
Improve Customer Insight – 6 Ways to Start Using Your Customer Data Better
Consumers are becoming increasingly hyper-aware and capable of ingesting and disseminating information and opinions at…
Customer Churn Survey – acting before it is too late
You are well aware that there is growing competition within your area of business and…
Measuring voice of employee – how to assess feedback channels
Measuring voice of employee Where would your company be without its employees? Both the biggest…
Customer Churn Form – how could you have saved your customers?
If you don’t actually know what your customers think and feel about your brand. How…
Employee surveys in every respect – But are you wasting 85,000 USD or investing 85,000 USD?
We are constantly reminded by articles, LinkedIn posts, and seminars how important it is to…
Get more and better insight with Panel Research
Do you feel that you need to make certain changes in order to develop and…
How to pick the right product research questions for your survey
How do you find out what your customers think about your product? The answer is…
Catch customers while you can! – Why annual customer satisfaction surveys only give you the tip of the iceberg
That a single dissatisfied customer contacts you does not sound very worrisome. You can handle…
Voice of Customer (VoC) questionnaire: What, Why and How?
Very often people assume that Customer Satisfaction and Voice of Customer are two interchangeable terms.…
