The Many Faces of a Voice of Customer Form
Successful companies have proved time and time again that the surest way to the top…
Measuring employee onboarding – also a measure of your firm’s success?
Remember your first day on the job? For various reasons, it can be both the…
Voice of Employee – a new world of employee research
When is it smart to use a Voice of Employee survey? A Voice of Employee…
Customer service surveys – 7 reasons why they are worth the effort
Your customer service centre might consist of a call centre with hundreds of workers, or…
Ask Voice of Customer questions and keep track of CTQ
Some people ask questions but never take the time to listen to the answers. Big…
Website feedback form: four of the most useful questions to ask
Why should you work with website feedback forms? A website is an essential tool and…
Designing an effective product research form
A product research form is a way of testing your new product or development idea.…
7 extras to add to your Panel Research Form
Many companies turn to panel research as a way of gaining reliable results on a…
Employee engagement forms – the easy way
Why working with employee engagement forms isn´t hard at all How to gather information about…
A Net Promoter Score Form (NPS) in 5 easy steps
The concept of net promoter score ( NPS ) has been getting a lot of…
It’s all about fingertips and timing – Voice of Customer program
Collecting feedback from your customers can be done easily enough, but it is actually just…
Employee satisfaction questionnaire before it´s too late
You can be proud of all the work you have done to bring your company…
